Order Status

Great Gift Ideas

Rated 4.6 out of 5

Based on 40 reviews

Organic Cotton Essential Robe

Gale

$168

Rated 4.7 out of 5

Based on 13 reviews

Organic Cotton Men's Boxer

Garnet

$30

Rated 4.4 out of 5

Based on 66 reviews

Organic Cotton Crew Sock

Lunar

$10

Rated 5.0 out of 5

Based on 6 reviews

Organic Cotton Boxy Tee

Stone

$44

FAQs

Our team is working hard to fulfill your order as quickly as possible this holiday season, and in most cases your order should ship within 3-5 business days. That said, we request you wait 7 business days before reaching out to our team to check on the status of your order, particularly following Black Friday weekend. Thank you for your patience!

Time is of the essense! Get in touch with our customer service team as soon as possible after receiving your order confirmation by emailing hello@wearsubset.com or using the Chat feature on our website. We'll do our best to make your changes. If the order has already been processed and shipped, we won't be able to make any changes after the fact.

While shipping delays are out of Subset's control after we hand off your package to the carrier, we're here to help! Please check the tracking information within your shipping confirmation email to confirm its status.

If your order is being shipped within the US and has not been scanned by the USPS in the last 7 days, please reach out to our team at hello@wearsubset.com and we'll get you sorted!

If your order is being shipped internationally and has not been scanned in the last 10 days, let our team know!

You are able to submit a return request within 30 days after receipt of your order.

For orders placed between November 22nd and December 25th, we have extended our standard return window 60 days, providing additional time to initiate a return if needed.

Visit our Returns Page to start your return request!