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In most cases your order should be fulfilled within 1-3 business days. For orders with Economy shipping, you can expect them to be delivered within 3-5 days after fulfillment. If you have chosen to upgrade to Standard (Priority) shipping, your order should arrive within 1-3 business days following fulfillment. Thank you for your patience!

Time is of the essense! Get in touch with our customer service team as soon as possible after receiving your order confirmation by emailing hello@wearsubset.com or using the Chat feature on our website. We'll do our best to make your changes. If the order has already been processed and shipped, we won't be able to make any changes after the fact.

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If your order is being shipped within the US and has not been scanned by the USPS in the last 7 days, please reach out to our team at hello@wearsubset.com and we'll get you sorted!

If your order is being shipped internationally and has not been scanned in the last 10 days, let our team know!

You are able to submit a return request within 30 days after receipt of your order. Use the button below to start your return request!

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